1. Introduction
Risen Results, LLC ("Risen Results," "we," "us") operates the risenresults.ai website and the brand lead-capture experiences powered by our platform. This policy explains what we collect, how we use it, the choices you have, and how we protect it.
By using our sites or submitting a form, you agree to this policy. If you do not agree, please do not use our services.
2. Information We Collect
Information you provide: name, email, phone number, postal code or state, and any details you include when you submit a lead form, contact us, or subscribe to updates.
Information collected automatically: device, browser, IP address, pages viewed, and referral source, collected via cookies and similar technologies (see our Cookies Policy).
Consent records: when you submit a form, we record the consent language shown, a timestamp, and the page so we can demonstrate your consent.
Account information: if you create a buyer, brand, or admin account on the platform, we collect your login email, role, and audit logs of administrative actions.
3. How We Use Information
To respond to your inquiry and connect you with the relevant brand, advisor, or buyer you requested information from.
To contact you by phone, email, or SMS about your request, consistent with the consent you provided.
To operate, secure, and improve our services, detect fraud, and prevent abuse.
To comply with legal and regulatory obligations (including TCPA, CTIA, and carrier 10DLC requirements).
4. SMS / Text Messaging
If you provide your mobile number and opt in, you consent to receive text messages from Risen Results (and the specific brand you inquired with) relating to your request — such as follow-ups, scheduling, and status updates.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. Your consent to receive text messages is not a condition of any purchase.
We do NOT sell, rent, or share your mobile opt-in information, phone number, or SMS consent with any third parties or affiliates for their own marketing or promotional purposes. Phone numbers obtained through SMS consent are used solely to deliver the messages you opted in to receive.
No mobile information will be shared with third parties for marketing/promotional purposes. All other categories below exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. GDPR Rights (EU / UK / EEA)
If you are in the EU, UK, or EEA, you have the right to access, correct, delete, restrict, or object to our processing of your personal information, and the right to data portability.
Our legal bases for processing include your consent, performance of a contract (e.g., responding to your inquiry), our legitimate interests (e.g., operating and securing the service), and compliance with legal obligations.
To exercise these rights, email privacy@risenresults.ai. You may also lodge a complaint with your local supervisory authority.
7. CCPA / CPRA Rights (California)
California residents have the right to know what personal information we collect, the right to delete it, the right to correct inaccurate information, and the right to opt out of "sale" or "sharing" as those terms are defined under California law.
We do not sell SMS opt-in information. To submit any CCPA / CPRA request, email privacy@risenresults.ai and we will verify and respond within the timeframes required by law.
We will not discriminate against you for exercising these rights.
8. Data Security
We use administrative, technical, and physical safeguards designed to protect your information — including encryption in transit, role-based access controls, audit logging, and routine review of our providers.
No method of transmission or storage is 100% secure. We take reasonable steps to protect your information but cannot guarantee absolute security.
9. Data Retention
We retain information for as long as needed to fulfill your request, meet legal/compliance obligations (including consent audit trails), resolve disputes, and enforce our agreements.
Consent records and opt-out records are retained for the period required by TCPA, carrier (10DLC), and applicable state law. When information is no longer needed, we delete or de-identify it.
10. Third-Party Disclosure
Our services may link to or interoperate with third-party sites and services. This policy does not cover those third parties; please review their privacy notices.
Subprocessors that handle personal data on our behalf are bound by written agreements with confidentiality and security obligations.
12. Children's Privacy
Our services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact privacy@risenresults.ai so we can delete it.
13. International Transfers
Risen Results, LLC is based in the United States, and our service providers may process information in the United States and other countries. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) for international data transfers.
14. Policy Changes
We may update this policy from time to time. Material changes will be posted here with a revised "Last updated" date. Your continued use of the services after a change becomes effective constitutes acceptance of the updated policy.
15. Contact Us
Risen Results, LLC, 2875 S Ocean Blvd, Ste. 200-57, Palm Beach, FL 33480.
Privacy questions: privacy@risenresults.ai. General support: support@risenresults.ai.